Shipping policy

WHEN WILL MY CANADA POST PARCEL ARRIVE?

Please allow for 2-4 business days for deliveries within Calgary and 3-6 business days for out of the city deliveries. You will receive tracking information once your order has been processed and shipped out. This may take up to 2 business days.

  • Delivery times vary by product type and method of delivery. Typically, urban addresses will receive packages within the early part of delivery estimates; expect the later part of delivery estimates for rural addresses.
  • Delivery times or pickup times may be affected by weather or order volumes. 
  • Please Note: Due to COVID-19, Canada Post is no longer delivering packages directly to homes. Home delivery orders will be sent to your nearest Canada Post office and you will be notified where and when you can pick it up.
  • All Shipping fees at checkout are calculated and set by Canada Post.

LOCAL DELIVERY INFORMATION

Willow Park Wines & Spirits will deliver orders to a residential or business address. If possible, it is recommended to ship to a business address for the reasons below:

  • Someone of legal drinking age must receive and sign for the delivery, and provide a piece of valid ID. 
  • If no one is home after 1 delivery attempt, the package will be shipped back for pickup at our Main Store location in Willow Park Village for pickup the following day. If you would like another attempt at delivery, please reach out to us at ecomwhse@willowpark.net to have a new delivery booked.

Willow Park Wines & Spirits offers delivery every day between the time slots of 10am – 1pm, 12pm - 3pm, 2pm - 5pm, and 5pm – 7pm. Delivery between 5pm – 7pm is currently only available on weekdays. The cost of delivery within inner city limits is $8. Delivery outside these limits starts at $16 per address.

 DELIVERY CHARGES

The cost of delivery within inner city limits is $8, and delivery outside of these limits starts at $16 per address. There are no delivery charges for picking up orders at a Willow Park Wines & Spirits location or for orders fulfilled from store inventory for the Next Day Pick Up service. Rates for parcels sent through Canada Post are determined by Canada Post based on the size and weight of the package and destination.