Willow Park Wines and Spirits

Terms and Conditions

Membership

Cellar Club Rewards Program ("Program") is open to Canadian residents who are 18 years of age or older in the province of Alberta. By joining the Program, you represent that you are at least the age of majority in the province in which you reside and by using this Program, you agree to the terms and conditions of the Program. Cellar Club Membership (“Membership”) is nontransferable and is subject to present and future Program rules. The Program is valid only at Willow Park Wines & Spirits retail store locations and at willowparkwines.com. Enrollment begins upon activation in store or online, on the day of enrollment. If you make no eligible purchases during in a 12 month period, your Membership will be marked inactive on the last day of the 12 month period and all Cellar Club Points accumulated to date will be retired. Cellar Club Points are not earned on commercial or corporate-based discount purchases. Employees and their immediate family members are not permitted to participate or collect Cellar Club Points.

Earn Cellar Club Points

As a member of Cellar Club, earn 1 Cellar Club Point ("Point") for every $1.00 you spend on almost any purchase (some restrictions apply, see "Non-Qualifying Terms" below) when you show your Cellar Club Rewards Card (“Rewards Card”) or provide your phone number, name or email address at the time of purchase in store, or when you enter your Cellar Club Loyalty ID number online for willowparkwines.com purchases. Points will post to your account approximately 24 hours from purchase. Earn additional Points through special offers and promotions. Points calculations are based upon dollars spent at checkout less any amount spent on Non-Qualifying Items (see "Non-Qualifying Terms" below). When products are returned for refund, Points will be deducted from your Cellar Club account for that purchase/return. If you did not provide your Rewards Card or personal information at time of purchase, you have 30 days to add these points by returning in-store with original receipt. Rewards Card, Points and Rewards have no cash value. Rewards Card and Points are nontransferable. Lost or stolen Rewards Card will not be replaced. You can still earn points for purchases by providing your Cellar Club Loyalty ID or provide your phone number, name or email address at the time of purchase. Willow Park Wines & Spirits Ltd. is not responsible for communications, including Rewards Card, lost due to change of address or other contact information. Other restrictions or exclusions may apply.

Get Rewards

For every 4,000 points you earn in the Cellar Club Rewards Program, you will be eligible to receive Cash Reward(s) redeemable for a $5 discount off your future purchase of any eligible products or services at Willow Park Wines & Spirits retail store locations. Cash Rewards are not redeemable toward online purchases. 4,000 points are automatically deducted from your account for every $5 in Certificate value issued to you. Cash Rewards are in-store gift cards for discounts off future in-store purchases and may only be redeemed for a discount off purchase amounts equal to or greater than the amount of the sum of the Cash Rewards presented for redemption at Willow Park Wines & Spirits retail stores, excluding tax. Cash Rewards may be used in conjunction with most other discounts or offers toward the purchase of products not to exceed purchase amount. Cash Rewards have no cash value and no change will be given for Cash Reward redemption. Cash Rewards may only be used once. You may be notified of additional ineligible products and services. Lost, stolen or expired Cash Rewards will not be replaced. Other restrictions or exclusions may apply. Willow Park Wines & Spirits is not responsible for communications, including Cash Rewards, lost due to change of address or changes in other contact information.

Non Qualifying Terms

Cellar Club Rewards Program Points will not be earned for the following: instant rebates and the value of mail-in rebates on purchases, redemption of gift cards, Cash Rewards (you will not earn Points for the value of the Cash Reward), commercial accounts, corporate based discount purchases, sales tax, provincial fees, shipping charges, delivery charges, and certain items that are excluded in particular promotions. Other exclusions may apply.

Cellar Club Cash Rewards may not be redeemed for discounts off the following items: prior purchases, purchase of Gift Cards, or as payment on a Willow Park Wines & Spirits commercial account. Other exclusions may apply.

Membership Cancellation, Modification, Expiration and Termination

You may cancel your Membership of the Cellar Club Rewards Program at any time by notifying Cellar Cub Member Services by e-mail or telephone. Cancellation may take from 6 to 8 weeks to finalize.

By e-mail, contact us at cellarclub@willowpark.net

By phone, call us at: 1-403-296-1640

Willow Park Wines & Spirits may, at any time, terminate or modify the Cellar Club Reward Program and program rules without any further obligations to members.

If you make no eligible purchases using your Cellar Club Rewards Card during a 12 month period, your Membership will be marked inactive on the last day of that 12 month period. If your Membership is cancelled or is marked inactive, all Points accrued to date will be forfeited.

Willow Park Wines & Spirits reserves the right to terminate your membership, in its sole discretion.

Privacy Notice

The information you provide as a Member of the Cellar Cub Rewards Program will be handled according to Willow Park Wines & Spirits Privacy Policy, available on willowparkwines.com. Your application information, information about your transactions & redemptions, and any other information you provide from time to time will be used to administer your Membership, communicate with you about your Membership, and to better understand your preferences and eligibility for Willow Park Wines & Spirits products and services. On occasion, and with your consent, Willow Park Wines & Spirits may also use this information to provide you with personalized marketing, notifications of sales and special events, and other exclusive Member-only offers. If you do not wish to receive these special offers and notifications, you may unsubscribe at any time. Willow Park Wines & Spirits does not sell or lease your personal information to other organizations.


Cellar Club Brochure

Cellar Club Points calculations are based upon dollars spent at checkout less any dollars spent on sales tax, provincial fees, shipping charges, delivery charges, rebates applied at the time of purchase, the dollar amount of any promotional Gift Card offer with purchase, other excluded charges, or any portion of a purchase paid with a Willow Park Wines & Spirits Gift Card. Points are not awarded for commercial or corporate accounts at Willow Park Wines & Spirits. Other exclusions may apply.

Cash Rewards are discounts off future in-store purchases. Cash Rewards are not valid on prior purchases, certain products and services, on-line purchases, purchase of Gift Cards, or payments on your Willow Park Wines & Spirits account. Cash Rewards are not redeemable for cash and no change will be given when Cash Rewards are redeemed.


Back of Reward Card - Terms & Conditions

This Cellar Club Rewards Card must present this card or provide phone number, name or email address at the time of purchase at participating stores to be eligible for offers or accumulate Cellar Club Points. Use of this Card is governed by the terms & conditions of Willow Park Wines & Spirits Cellar Club Rewards Program, which may be changed from time to time without notice to the cardholder. This is not a credit or debit card and cannot be transferred or exchanged for cash value.


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